CRM 2009 - Home

The most important event of the year for teams that use, evaluate, deploy, and support SAP CRM solutions

This unrivalled educational and networking opportunity offers:

Case studies from leading SAP customers with strategies for optimizing sales, service, marketing, and contact center activities

Best practices for implementing, upgrading, or integrating SAP Customer Relationship Management (SAP CRM) with your existing SAP infrastructure

Comprehensive education and updates on SAP CRM functionality

Strategies to optimize sales management, forecasting, and lead-to-cash processes

Techniques to improve marketing programs and performance Innovations for e-commerce and online service

Innovations for e-commerce and online service

Service management strategies, tools, and best practices

Lessons for SAP CRM user adoption and data management

Peer-to-peer forums and idea exchanges that let you tap into the experiences of your
industry counterparts

SAP Insider is published by Wellesley Information Services (WIS). More than 250,000 professionals worldwide rely annually on WIS products for expert strategies, instruction and best practices to optimize their IT investments. WIS products include SAP Insider, SAP NetWeaver Magazine, SAP Professional Journal, BI Expert, Financials Expert, HR Expert, CRM Expert, SCM Expert, GRC Expert, SAP Press books, and SAP Insider Multimedia training.

This conference is open exclusively to SAP customers, and approved prospects and partners. CRM 2009 is conducted independently by WIS, publisher of SAP Insider, with permission from SAP AG. WIS is not affiliated with SAP AG or any of the SAP AG group of companies. SAP, the SAP logo, and all other SAP products and services are trademarks or registered trademarks of SAP AG in Germany and other countries.